Monday, January 18, 2016

I Yelled at an Elderly Lady Today :( ...and Other Thoughts

CVS Pharmacy
 Photo Credit

Okay ..well to this once upon a time ...easy going SeaSpray ..it felt like yelling.  In reality, I was ...SNAPPY ...with a raised voice.

Twice. 

Well ... if I were to really yell ...well suffice it to know that I can really authoritatively project my voice when in that mode and would be great as a gym teacher or drill sergeant.  :) 

So, what happened you ask?

I was AGAIN held up at the CVS drive through window because they did not have Mr. SeaSpray's medication.  Last week, some guy working there (I assumed the pharmacist), told me they would have it ready for me and I could come pick it up.  I said if I don't come in this week that I would stop by on Monday for it.  He said that would be alright and it would be there for pick up.

 It is out of the way for me to use this pharmacy and so I usually work that into my itinerary on a mall/Costco kind of day or if I am in that town for some reason. 

This has been an on going thing with this medication and I am really glad Mr SeaSpray didn't have any adverse effects.  I always fill his prescriptions for the week and am well aware of what medications and dosage he takes.  BUT ...back in November, I never bothered to read the new bottle of said med.  So for almost a month, I was giving him twice the prescribed dose of a blood pressure medication.  OOPS!   1.25 mg. versus 2.50 mg.  I called for a reorder, but the pharmacist said he wasn't due until February.  "What?  Why?"  He explained that they didn't have the 1.25 mg. dose and that I was supposed to cut the pills in half.  Sure enough that is what the INSTRUCTION on the bottle stated. But those little pills do not cut exactly in half, even with using the sharp pill cutter thingy.  So ...one day he'd get a smaller dose and another too much.  I called the doctor's office, but they ordered it through a town much farther from our house and so I again called the pharmacy up here.  The pharmacist had the order faxed up here and so the problem was fixed.  Or so I thought ...until this afternoon.

This afternoon the pharmacist told me they didn't have the prescription.  *SIGH*  I explained everything and so she was going back and forth between her computer, the prescription bin and me.  She again stated they didn't have it.  But I told her that now he does need the prescription and asked if she had it in stock.  Yes, they had it in stock but the order was still at the other store.  I admit after 5 minutes of this I was beginning to feel a bit testy, but I remained polite, yet assertive.  I was also  mindful of a couple of cars behind me now.

"Okay, then.  Can you fill the prescription now?"  

"Yes, but it could take five minutes or an hour before they fax the order up to us."

 I glanced at my car clock, and was about to tell her to please fill the prescription and that I would come back either tomorrow or on Wednesday, when in my rear view mirror, I noticed that this very irate looking elderly woman, dressed in a red coat had exited her car and was walking our way.  She inserted herself between the window and me and began yelling at the pharmacist and the clerk, stating it was taking too long and that they should see the line behind her and that she was blocked in and can't leave and just wants to get her medication.

  I politely said, "We are just about finished.", at which point she quickly turned around to me, yelling, "And YOU!  YOU should KNOW better!"  

"What?  I'm just trying to get my HUSBAND'S medication!"

"YOU SHOULD'VE GONE INSIDE FOR THAT!

"We are just about DONE!"

"YOU SHOULD GO INSIDE!" 

Then she turned and began yelling at the pharmacist and clerk again.  Stating that she had food in her car that was thawing out.  (Now I do know this feeling because I posted about my concern about the holiday food thawing out while waiting in the CVS line for more than a half hour, but it was warm out.  Today was frigid and if anything her food would freeze - not thaw out.  Also, we were not more than 10 minutes trying to work this prescription debacle out.  Annoying - yes.  But she definitely overreacted.)

Anyway, at this point ...this admittedly now IRATE, SeaSpray snapped back with a raised voice, "JUST let us FINISH!"  She was still yelling at them and I don't even know what she said because I had heard enough and loudly and in a very exasperated tone, although not full force yelling like she was doing, snapped, "WILL YOU PLEASE just LET us FINISH!  We're ALMOST DONE!  YOU are holding ALL of us up now!  LET US FINISH!"

She then turned back around to me, with her mouth wide open set to yell at me again, but instead shut her mouth and stormed off in frustration.

YAY.

Then ...*I* apologized to the pharmacist and clerk for causing this hold up.  They said I didn't have to apologize.  It was my automatic response because I felt bad about them getting blasted by that woman.  But ..gee ...the problem was with the mistake by the pharmacy staff at some point.  It was just a knee-jerk reaction for me to want to console them even though I myself was frustrated by their process for a second time in less than a month. 

It also now occurs to me that the wait may've been more like 20 minutes because they weren't attending to me the entire time and I actually was waiting at the window too as the pharmacist handled a call and perhaps a customer in the store.  I wasn't annoyed by that tho as I could appreciate they were busy.  I was really annoyed about the prescription mishap again.  The last time I was being charged 68.00 when it was supposed to be a zero charge because of a medication coupon.

The irate woman reminds me of how impatient patients and/or their families would angrily interrupt the registration process with someone else, wondering when they were going to register or be seen inside, yet they were also causing everything to slow down as we had to stop and try to calm them down.  It always amused me when they left out of anger and then their name was the next to be called.  But they were now en route, driving to the next hospital a half hour away, a busier one and they would be starting the process all over again.  This is also why I empathized with the pharmacy staff because I know they were trying and people don't realize what goes on behind closed doors, etc.  And yes, I was totally stressed with the wait and their mistake and not answering the phone, 2 nights before Christmas, but I didn't yell at them.  No ...I teared up, etc., but by the time I got to the window for the 2nd time that night, my credit card had dropped out of sight and I couldn't complete the transaction after all that waiting.

Then on the drive home today, I wished I had told the woman that I was only picking up a medication that I was told was waiting for me.  I had every right to question and try to get the order.  She probably thought I was dropping off a million prescriptions or something.  I only go to the window for pick up.  But there also would've been a wait for people inside too as I tried to get the mix-up resolved.

So ...losing my temper, albeit not badly, was not my shining moment today.  I would've taken it and not reacted strongly if this had happened at work.  But I wasn't at work.  And she was in my face, at my window and interrupting the communication between the pharmacist and me.

Maybe she lost a husband or had some other loss or stress. 

Or maybe she was just a biatch.

Bad SeaSpray ...bad.

I think the pharmacy manager should review their protocols and processes because they are apparently having some kind of miscommunication and problems with follow through there.

 Just saying.

P.S.  Most importantly ...no more filling the prescriptions while on autopilot.  Check EVERY prescription that comes into this house ...BEFORE USE, to ensure it is correct.

P.P.S.  Now that I've vented, I wish I had shown compassion and tried to diffuse/help her.  But it all happened so quickly and she was in my face, literally ..right there.  Also ...thank God that's all she did.  These days it seems that you really do have to be concerned about potential danger ...for so many reasons.  I wasn't thinking about that at all in the moment, but what if it was someone else with a weapon or some other agenda?  Well, that is a topic for another post.

Wednesday, January 13, 2016

FB Message Between Son and Me


Me:  It's snowing! YAY!  :)
 
Son:  Really?

Me:  yES - STICKING ON GRASS AND SIDE OF TOAD. SORRY CAPS.  ROAD.

* I really have to get a new keyboard.  One with letters actually showing on keys versus the black hole keyboard with guess as you go missing letters to type with.  I know the keyboard, so it's not the end of the world and is why I haven't rushed to get one.  But per Mr. SeaSpray’s recent request, I will get a new one.  I just like the feel of this one and hope the new one will be as nice.

Monday, January 11, 2016

Surreal and Alarming Saturday - Surreal Monday


Photo Credit

Why you ask?

Because this past Saturday my son and I were baffled by what sounded like people in a shootout in our neighborhood.

Talk about starting 2016 off with a bang.

We didn't know what to think.

Then he looked out the window and saw that our neighbors had a huge fire right behind their house.  I mean really close and the flames were expansive, licking upward, higher then the chimney.  Did I say they were huge?

Son called 911, but someone else had already called it in.  The neighbor and her son were walking down our lane and so she must have called and at that point was looking for the firetrucks.  They got here in 15 minutes, which is pretty good timing for volunteer fire departments, but it seemed like an eternity while waiting.  Actually, the police arrived first.  They usually do, even with the ambulance calls.  At least 3 local towns responded.  God bless the volunteer fire departments.

The heat from the fire came right inside at us when we opened our back windows, and that was from across the pond.  We could see the framing of their shed in the middle of the flames.  Ammo must've been stored in the shed which would account for the popping/exploding sounds.

Thankfully it had rained a bit and things were damp and the breeze was blowing away from the house.  There are a lot of trees in the area, so it could've been a lot worse.  The fireman got it all contained and put out.  I'll add that some angels must've been busy too.

Thankfully there was minimal damage to the back of the house as compared to what could've happened.  And most importantly, no one was hurt.

They later told me it was caused by a propane heater in the shed that he thought had shut off and must've been faulty.

Again, thank God they are all alright and it was contained.

It was surreal on Saturday and still is today.  I mean to have this major, serious event not far from your house and today ...it's just another ordinary, sunny January day and like none of it ever happened.  We never know what will happen from one day to the next and so should be grateful for all the good moments and make the most of them

I really need to heed my own advice.  :)

Wednesday, January 6, 2016

:( :( :( So Much For Perfect World ...

The Perfectionist's Guide to Results (Lo)


Oh ...I can so relate to this.   It is very hard for me to do "Good enough" and I can probably thank my Aunt Janet for that.   Most of the time it is a good thing ...to not settle for "Good enough", but not always.

I am so very disappointed because I think I disappointed my favorite medical office people because I called in the late morning, today, to tell them I was bringing goodies in later, that I was baking as I spoke, but then I didn't because I had some interruptions I had to attend to in the afternoon. Obviously, it wasn't all doable in the time I had to do it in.   The cake was time consuming too.  I just couldn't get it all done along with other things.  I didn't come in until after 10 last night and so baking was out.  So I did everything today.  Well I got the pumpkin cookie batter done but cookies not baked.  I will do them later tonight.  I just wanted it to be special ...like they are and as I've often said ...I shall be eternally grateful to my doctor.  That is the main reason I do it and to bring joy with appreciation for all of them.

And Wednesday is my doctor's shorter day but he was there longer today.  And I have something to give him as a little gift - not expensive at all, but I know he will see why it is special and will appreciate the sentiment.  Now ...I won't see him until JULY.  :(

I am bummed with a capital "B."


Anyway, tomorrow is their surgery day and so I think the doctors are in and out and so will be able to have it all tomorrow if they have time.  The staff will have a lot of treats.  I hope they keep the cake refrigerated since it has a cream cheese icing.  (Cinnamon cream cheese icing - sooo good:)

 I have to get blood work for myself and so I will just stop at their office first between 12 and 12:30.  This way they can have it with lunch.  I will have my little grandson with me and so he can be my little helper.  :)

Tomorrow will be a better day.

And now ...I will go warm the car up and go to Costco.  Costco always helps me feel better.  I should just go to church.  I always feel good in church.  But I need to return some things and get other things, especially since I just found out I am babysitting tomorrow.  Plus I am making homemade pea soup using the New Year's day left over ham.  I am hoping Costco still had this delicious Parmesan garlic bread they had before Christmas.  So crusty and flavorful.  My granddaughter thought I was baking bread and it was just the aroma of the bread, still wrapped sitting in the bread basket.  The BEST garlic bread ever and will be perfect with the pea soup tomorrow night.

I am a perfectionist ...mostly with myself ...but I am.

Just get OVER it SeaSpray - things happen.

LIFE happens.

But then ...   Big *SIGH* ...and that's all I have to say about that.


Tuesday, January 5, 2016

Which One?

Decisions...decisions. 

Which one is the better choice?

I am bringing some belated Christmas goodies to my urology office tomorrow.  Or I guess for a Happy New Year.  :)

Would you rather have a decadent chocolate cheesecake or an amazing apple nut cake?  I do mean AMAZING ...if you like clove, nutmeg and cinnamon spices and then all the other yummy ingredients, along with a cream cheese and cinnamon icing.

I wrote less about the cheesecake because ...well ...it's cheesecake.  Most people love cheesecake.  A paramedic once said of this cheesecake that the only thing more chocolate was a death by chocolate cake and he loved the cheese cake.  And a doctor I worked with once said  ...something I won't say but suffice it t know ...he enjoyed the cheesecake.  :)

I am also bringing the pumpkin cookies that I know they like and some other things.  But the pumpkin cookies have cinnamon so I wonder if the cake would be too much of the same ...although it is a much more intensely enjoyable flavor if you like spicy cakes.

I guess I won't know until I get back home and start baking.  This house is gonna smell some kind of good tonight and in the morning.  My perfect plan was to have already baked the cookies but plans changed and so now I will be doing it all at once.  Eh ...it will be fresher.  I just wish urodoc had a longer day tomorrow.

I also wish I could have done it before Christmas because I also bought eggnog tea and some other things for them.  In the other hand, I have never known any medical people to not enjoy teats brought in.  :)

I don't know if anyone will see this between now and when I get back in later ...by 9 pm in my perfect world, but if you do ...which dessert would you prefer?

 Apple nut spice cake?

Chocilate cheese cake?

Thankfully I have the ingredients for both but I do have to run out and do some other things.  I was hung up forever with business calls today.  And there is a doctor's office that I really hate calling because it is n-e-v-e-r easy.  That's all I am going to say about that.

So ...apple nut spice cake or cheese cake?

Which one?

Friday, January 1, 2016

Happy New Year!

 Happy new year 2015 sea image:

I don't like New Year's resolutions but I am making one.

1.  I will blog more regularly in 2016.

Thursday, December 31, 2015

A Long Christmas Post ...Finally! :)

 nativity-scene

I can't believe I haven't written anything over the holidays ...my favorite time of the year. 

I want to wish everyone a quite belated Happy Thanksgiving, Happy Hanukkah and Merry Christmas.  I hope you all enjoyed the holiday season.

I told everyone that we were downsizing our Christmas tree this year and I fully intended to.  But a friend of our younger son, one of the family members that own the business, greeted us just as we walked to the trees and with a big smile said, "I have JUST the tree for you and I know you will like it."  Talk about timing ...she was standing right next to it and happily twirled it around for us.  She was just about to have it put on the tree stand.  It was a beautiful Frazier fir tree, the only kind we buy now.  Frazier trees retain their needles longer, have firm branches and a pretty scent.

It was a large tree.  I told her it was pretty and that I liked it, but that we were looking at smaller ones.  Then I told her to hold it just in case.

Mr. SeaSpray picked out a different one and so I felt that perhaps I should get that one, although it didn't have enough branches for all the ornaments on the top.  I kept going back and forth between the two trees until all of a sudden I realized my ring had come off somewhere.  It was an instant feeling of not having my ring on (If only I experienced that one other time some years back.) And I exclaimed, "Oh no!  I lost my ring!"  The workers on the lot and some customers began to help me look for it.  I went back and forth between the two trees and checked the ground along the way too.  I thought it was probably near the larger tree.  I was upset about it because I really like that ring.  It is a delicate gold cross with little diamonds on it.  The lot owners were looking with flashlights and I went back to the other tree and then came back to the large tree.  It was so dense inside and I thought that as I graced my hand across the top of some of the branches that maybe it had caught on one.  But we didn't see it.  :(   I asked for a flashlight to look one last time ...and there it was resting on a branch at the top, sparkling as the light shone on it.  It actually looked pretty on the branch.

"I found it!  And the way the cross is sitting on the branch it looks like a SIGN that we should take THIS tree!"

Decision made.

We've been very happy with this tree.  Everyone is amazed that it only cost 38.00 because it is about 9 feet tall.  All trees on that side of the lot were 38.00.  We have paid much more for trees not as tall.  And I love what they did with the trees this year.  Each tree was upright on a stand that could be twirled around.  Mr. SeaSpray didn't have to dance the trees around and it's a good thing because I didn't cook any kind of roast (like an opiate for him) to encourage him to be in the mood for tree shopping.  ;)

All but one set of Christmas lights worked this year and so outside decorating was easy.  :)
 
Christmas dinner was supposed to be somewhere else this year, but then at 6:40 pm ...just before son and I left for church, I got a call asking me if we could do it this year.  I just busted out laughing ...so hard ...that I bent over and was still laughing when I came back up.  Son was grinning and obviously wondering ...what was so funny.

I laughed because I had been very busy with the kids and I also began getting sick with a sore throat that I was sure was strep because it hurt so badly that I kept fantasizing about antibiotics.  But then I also thought about WhiteCoat and how he warns about inappropriate use of antibiotics and determined that I would try really hard not to go to the doctor to get that fix.  I had to shop feeling that bad.  I wasn't getting my basic housework done because I crashed every chance I got.  Then 2 nights before Christmas, I finally felt better, but still had to do a bit more shopping and go to Costco ...again.  Except it was an awful rainy, muggy ...too warm for December kind of night.  The rain was so heavy at times that I white knuckled the steering wheel on the way home.  I made the mistake of stopping at CVS pharmacy drive through to pick up medications.  I tried to tell the girl at the window that something was wrong with the pricing and also that it wasn't the right quantity.  Finally ...the pharmacist came over, checked it and said that we shouldn't have been charged at all because of a special coupon for one of the meds.  That meant we were overcharged by 68.00.  But then she asked me to drive around to the drive through again because other people had been waiting and so I said okay.  DUH!  It didn't occur to me until about 15 minutes into waiting behind the 2 cars that were behind me, that all she had to do was credit my card card.  Seriously.  I was also becoming increasingly concerned about the cold food in the trunk because of the ridiculously WARM, MUGGY weather in December, especially that night.  At the 20 minute mark of waiting I decided to call the pharmacy.  I was still on hold when I drove up to the window 10 minutes later ...again ...after a half hour in total of waiting.

I was was polite ...but internally apoplectic at this point because of the food in the trunk and the long wait and ...wait for it ...because even though I never LEFT the car ...I could-NOT-FIND-the-CREDIT-CARD that she needed to CREDIT the card.  I couldn't find it anywhere and concluded it must've dropped down somewhere when I called the pharmacy.  That was still ringing, BTW.  So I also didn't want to take the medication because I didn't want anymore mix ups with the cost or give them any other reason to hinder this process.  I was doing a good job of that myself at that point.  Controlling what I was really feeling, I stayed polite ...but then one tear ...then another ...then I just gave up, apologized for the tears and said I was worried about the food in the trunk and would be back after Christmas.  She apologized too.  Of course the card was only in the holder on the door.  I did check but apparently not well enough.  To my defense it is the same color as the car.  After finally getting everything put away, I had a mini meltdown over something the cat did.  My tears streamed down again and I ranted a bit.  But I think I needed that release because it felt really g-o-o-d.   I had just had it at that point.  I was just exhausted and frustrated and I also knew it would be better in the morning and it was.

I know there are worse things in life ...for sure, but have you ever had just one stupid thing after the other go wrong and then it's the simplest thing that makes you snap?  That was me that night.  Hey!  Can I blame it all on post menopausal hormones?  ;)  Someone once told me menopause is great because you can blame everything on your hormones.  Yeah ...that's it ...my hormones.  ;)

But I digress.  

Back to the phone call.

I had just commented that for as much as I love doing Christmas dinner, I was glad someone else was this year.  I was envisioning some leisurely present wrapping, sipping on eggnog and just doing fun Christmassy things after church and actually getting to bed earlier than my usual Christmas morning hours.  No matter how much I plan, it seems this SeaSpray always manages to go to bed in the wee hours of Christmas morning.  This year would be different.

I laughed so hard because it just seemed so apropos to have this thrust upon me at the last minute after the week I had just had.  Normally, I would be prepared to have Christmas dinner, housework done and well ...would be on track for doing whatever needed to be done.  

"Yes, we can have Christmas here.  But it will have to be Chinese!"

So much for a relaxing Christmas Eve.

After everyone left last yr, I did state that we were dong Chinese this Christmas and no one seemed happy about it. I was just frustrated because I didn't get to see the presents being opened and I was also really tired that night.  

 I was tempted to cook the spiral ham in the fridge but quickly decided against that.  Nope.  Chinese food it will be.  :)

As son and I are getting ready to turn into the church, he asks me if we missed the service.  "Oh no ...not at all.  Sometimes the people that helped with the kids or something else during the first service leave just before the 2nd service starts."  Then I was wondering what the hold up was with cars moving forward and then noticed more turning down the hill.  So I asked the parking lot attendant if another service was starting soon.  He said no  ...that he was sorry to tell us it was just ending and had begun at 6 pm.  "Perfect!," I thought to myself.  Son was grinning.  Then we just laughed.

I realized why I made that mistake.  It was because little Wrenna's favorite part of the Madrigal dinner,was when the lights were turned down and the performers left the stage, holding candles and singing silent night.  I had checked the times of the Presbyterian church because they give out a candle at the end, turn the lights down while everyone sings Silent Night.   I was considering going there if she could come with us and their service times were 7 and 11pm.  I mixed up the service times between the 2 churches. 

Suffice it to know that I went to bed at 7:10 in the morning.  And suffice it to know that it is not a good feeling when you are going to bed when the sun is coming up on Christmas morning and will only have a few hours sleep. I never did that before.  I could've gone to bed sooner if I hadn't taken so much time with wrapping and instead used bags.  I get that from my aunt.  And baking.  And taking pictures of the tree, etc.

It was a fun day for sure.  Christmas is always extra special when sharing with children.   Thanks to our younger son and my m-i-l, there was so much food it was like having a private Chinese buffet.

However, maybe I am a traditionalist ...but home cooked food is way better on Christmas.  Plus the left overs are better too.  That being said, it was neat trying this for a change.

Also, I am only telling you of these silly things because I find it all quite amusing now.  Except for the wicked sore throat, it really was a fun Christmas season.  And we are very happy for older son and his family because they've moved into a BEAUTIFUL new house that is just perfect for all of them.  There is so much that I like about their new home and neighborhood, but my favorite is their 3 fireplaces and wood stove.  Talk about cozy.  :)

And one last thing.  I know I must be coming across as very superficial with these little things I complained about.  Thankfully, I have the ability to see humor in most things.  But most importantly ...when it comes to Christmas, even though I too get caught up in the lights, presents and other things of Christmas ...for me ...it is ALWAYS about the birth of Jesus being born as God's gift to mankind.  John 3:16 "For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life."

That's what Christmas is really all about.

Thank you God for the best gift of all.  :)

We are blessed and have much to be grateful for.